Fast Website Builds

Frequently Asked Questions

• Which Fast Build plan should I choose?

  Local Presence gives you up to five pages. It suits a business that needs a homepage, a contact page and a few pages to explain what it does.

  Service Showcase gives you up to ten pages, with room to give more services their own pages, show examples of your work or add a blog. It also includes one agreed connection to an existing service, such as your booking system or mailing list.

• How much does a Fast Build cost?

  Local Presence is NZ$200 per month, and Service Showcase is NZ$300 per month. NZ GST is added for New Zealand customers only.

  For Australian customers, the monthly prices are approximately AU$163 and AU$244. For US customers, they’re approximately US$111 and US$166. I’ll confirm your billing currency before you sign up. Payment in your local currency is available where supported.

  Note these non-NZ estimates are current as at November 2026.  The payment processor is Stripe, and it will calculate the non-NZ equivalent.  It may vary from month to month.

• What does the monthly fee cover?

  The monthly fee covers planning and building your website, writing the page copy, hosting it and looking after it once it’s live. It also covers routine updates within your plan. There’s no separate build fee. You pay separately for your domain registration and renewal, and for any paid services you choose to connect to the site.

• When do payments start, and how long is the commitment?

  Your first monthly payment is due when you sign up, before I start work. It counts as the first of your six monthly payments. The six-month minimum starts on your signup date, and after that the plan continues month to month until you cancel.

• How long will it take to build my website?

  Allow up to 20 working days from me receiving your first payment to build your website, and straightforward builds can be ready sooner. You’ll get to review the site before it goes live. Working days are Monday to Friday, excluding public holidays observed in Timaru, New Zealand.  If I anticipate it will take longer (such as if I know I will be unavailable for a period) I will let you know before you decide.

• What do I need to provide?

  I’ll ask for your contact details, the services you offer, the areas you work in and any logo or photos you’d like me to use. A conversation or a few notes are enough for me to get started on the writing. You’ll have a chance to check the wording and business details before launch.

  You should also let me know if you have any preferences with regards colours or fonts, and I will do my best to accommodate these.  

• What if you’re waiting for content or approval from me?

  If I need photos, business details or approval from you before I can carry on, the build pauses until I receive them. Your monthly payments continue on their original dates during that time.

• Can I update the website myself?

  I handle updates for you on both Fast Build plans. If you’d prefer to log in and make your own changes, publish regularly or run an online shop, a WordPress website may suit you better. See how I build WordPress websites

• How do I ask for a change, and how long does it take?

  Email me with what you’d like changed and include any new details or photos.  When I receive your request I will confirm I got it (so if you don’t hear from me, email me again).   I’ll complete routine updates within five working days once I have what I need. That turnaround applies to both plans.

• Which changes are included?

  Routine changes to existing pages are included. For example, I can update your opening hours, swap a team photo, change a price or revise a service description. If you need more pages than your plan allows, a new feature or a substantial redesign, I’ll discuss the options and agree on any extra cost with you before I start.

• What if something on my website stops working?

  Email me with what you’ve noticed and, if you can, which page it happened on. I’ll investigate as part of looking after your website. If the issue is with a separate service, such as your booking system or email provider, I’ll explain what needs to happen next.

• Can I keep my existing domain name and email address?

  Yes. Your domain stays in your name, and you continue to pay for its renewal. If you already use email on that domain, I’ll check how it’s set up before connecting your new website.

• Can you replace a website I already have?

  Yes. We’ll look at which pages, wording and photos are worth keeping. If page addresses change, I’ll check which old links should take visitors to a corresponding page on the new site.

• Will my website help people find me on Google?

  I’ll set up your pages so they clearly describe what you do and where you work. If your business is eligible for a Google Business Profile, I can also help you set it up or tidy up an existing one. Where your business appears in search or on Maps varies with what people search for, where they’re searching from and which other businesses serve the area.

• Can I have a blog or connect my booking system?

  Service Showcase can include a blog and one agreed connection to a service you already use, such as an appointment booking system or an email signup.

  You can send me blog posts to publish (maximum two per month).

  Any subscription fees charged by that service are separate from your website plan.

• Can I move to a larger plan later?

  Yes. If you start with Local Presence and need more room, we can work out which pages to add and when to move to Service Showcase.

• What happens if I miss a payment?

  If your payment is still outstanding, I’ll take your website offline within five working days of the payment due date. Hosting is included while your plan is paid up.

• How do I cancel after the first six months?

  Once your initial six months are up, email me with the date you’d like the website taken offline. I’ll take it down on your requested date or five working days after I receive your notice, whichever is later. I’ll confirm your final billing date and when the site will come down.

  If you want the site taken down before the six months minimum is up, this can be done, but you still need to pay for the full six months.

• What can I take with me when I leave?

  Your domain stays yours, and you keep ownership of the words and images you supplied. Hosting ends when your plan ends. A transferable copy of the built website isn’t included.

  Before the site comes down, back up any material you supplied that you want to reuse. If you’re moving to another website provider, ask them to save the public pages for reference while the site is still online.